This website is still under development. Products, prices and stock may change, and every order is confirmed by phone before it is sent.

Cash on Delivery · ৳70 Dhaka City · ৳150 outside

বাংলা

Delivery & Exchange

We deliver all over Bangladesh, and you pay when the parcel arrives. If the size isn’t right, you can exchange it within 7 days.

Delivery

AreaChargeUsual time
Inside Dhaka City৳701–3 working days
Outside Dhaka City৳1503–5 working days

“Outside Dhaka City” means the rest of Bangladesh, including Savar, Keraniganj, Gazipur and Narayanganj. You choose the area at checkout, and we check it when we call.

  • We deliver with Steadfast Courier.
  • Cash on Delivery: you pay the rider when the parcel arrives.
  • You can check the product in front of the rider before paying. If you refuse a parcel without a valid reason (such as a wrong or damaged item), please pay the delivery charge to the rider.
  • Delivery can take longer during Eid, hartals, floods or other events outside our control.

We call to confirm your order

After you place an order, its status is Awaiting call. We call the mobile number you gave to confirm the items, size and address, and only then send the parcel. Your items are kept for you while you wait for our call.

Orders we can’t confirm by phone within 48 hours may be cancelled. Missed our call? Message us on WhatsApp (+880 1635-509794).

Exchange and returns

Size exchange

  • You can exchange for a different size within 7 days of receiving your order.
  • The item must be unworn (tried on indoors only), clean, and in its original box and packaging.
  • One free size exchange per order when the new size is in stock. You pay the delivery charge both ways (৳70 inside Dhaka City, ৳150 outside).

Not sure about your size? Check the size guide before you order.

Wrong, damaged or defective items

  • If we sent the wrong item, or it arrived damaged or with a manufacturing defect, tell us within 3 days of delivery. Send photos on WhatsApp (+880 1635-509794) or Facebook Messenger.
  • We replace it free of charge, including delivery. If a replacement isn’t available, we refund you.

Refunds

  • We refund only wrong, damaged or defective items that can’t be replaced.
  • We refund within 7 working days after we receive the item back, by bKash or the original payment method.
  • Delivery charges are refunded only when the mistake was ours.

Not eligible for exchange or return

  • Worn or used items, or items damaged after delivery.
  • Items without their original box or packaging.
  • Custom-made or made-to-measure orders.
  • Items bought on clearance sale (marked “Final sale”).

Natural leather

Our products are handmade from genuine leather. Small differences in colour, grain and texture between pieces are natural, not defects.

How to request an exchange

Send us your order number, the item and the size you want: